Overview

Simokai Enterprises Ltd.’s Return and Refund Policy:

Return Policy:
– You can return items within 3 days of purchase.
– Items must be unused, in original condition with packaging and receipt.

Refund Options:
– Choose between product exchange or refund.
– Exchange for an item of equal or lesser value, or pay the difference for a more expensive item.
– Refund processed within 48 hours upon approval.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact Information:
– Email: info.simokaienterprisesltd@gmail.com
– Phone: +254 721800900

For more details or assistance, please contact the provided email or phone number.